Q: Why should I transfer my website? What does website migration include?
A: If your present web hosting provider can no longer meet the needs of your website, or when you experience frequent network downtime, or if you are forced to wait for hours for the tech support team to respond to you, it might be smart to change your provider, i.e. to move all the files for your sites together with your databases from your present provider to your future provider. At I/O.NORM, we are aware that this can be difficult and time–consuming. That is why we’ll accomplish all that for you at no cost!Our highly accomplished technical team representatives will migrate your site content from your current hosting provider to us. Our technicians have lots of experience with web site migration and can handle everything – from a regular WordPress blog or Joomla™ CMS–driven website, to a highly elaborate, custom–made app.
Q: How much time will it take for my web site to be moved over to your platform?
A: While we cannot give you an exact time window, since there are plenty of factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our very best to move your web site within 48 hours, and in some cases – within 24 hours (if the content is not large).
Q: My personal privacy is crucial to me. What data do you require?
A: We do not collect any sensitive info. We’ll need, though, the login information for your old hosting account along with the name of the website that you’d like to move.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be offline?
A: Your web site will work just like it did before with your former hosting provider. Once we are done with the transfer, your website will be configured to work on our system and we’ll ask you to preview it. If everything is working properly, all you will have to do is edit the NS records associated with your domain. Your website will be migrated to us with no downtime.
Q: Will my current hosting provider need to provide any information/assistance?
A: While we move your website content, your web hosting provider won’t be aware of the migration at all. We won’t touch base with them in any way.
Q: Does it matter what platform my current hosting provider is using?
A: We support all Linux–based web hosting platforms. Basically, if we can acquire access to your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.